no response from web

[Tom.Zhang]

Hello,

I got a strange issue that sometimes there is no response from everything web, the web is just loading for long time.
it is OK if I just access the web without any query. for preventing issue from firewall, I access the web with http://127.0.0.1, no change.
At this moment, query from everything client is OK. If I disable http server and enable it at once， this issue disappeared.

btw, once I access the web, a 200 OK log is recorded in server log file no matter the issue is there or not.
I am using 1.5a.

[void]

This may occur if Everything 1.5 is busy.

Could you please send a mini crash dump:

• Keep the webpage open in a pending state.
• Download Process Explorer from Microsoft:
  https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer
• In Process Explorer, select Everything.exe (If there is two, select the one using the most memory)
• Right click Everything64.exe and under Create Dump, select Create Mini Dump.
• Choose a filename and click Save.
• Please send this file to support@voidtools.com

Privacy

[Tom.Zhang]

Just let you know, I found the cause of slow response.
There was a scheduled software in background to achieve files through web json access around 200 files per 3 seconds.
Once I disabled it, everything went well.
Thanks for you help!