Crash Dump Help

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void
Site Admin
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Joined: Fri Oct 16, 2009 11:31 pm

Crash Dump Help

Postby void » Sat Apr 13, 2013 12:48 am

Crash dumps are very useful for fixing bugs with Everything.
Please send crash dumps to support@voidtools.com

To create an Everything dump on Windows 7 or later:
  • While the crash dialog is still shown:
  • Open the task manager with Ctrl + Shift + ESC.
  • Select Everything.exe under Processes (or Details).
  • Right click and click Create Dump File.
  • Make a note of the file name of the dump.
  • Please send the dump file to support@voidtools.com


To enable local crash dumps on Windows XP
  • From a command prompt with administrative privileges, run:

    Code: Select all

    drwtsn32 -i
  • Click Ok
  • From the command prompt, run:

    Code: Select all

    drwtsn32
  • Set Crash Dump to c:\temp.
  • Set Crash Dump Type to Mini.
  • Check Dump All Thread Contexts.
  • Check Create Crash Dump File.
  • Click OK.

After Everything has crashed on Windows XP:
  • From a command prompt with administrative privileges, run:

    Code: Select all

    drwtsn32
  • Select everything.exe in Applications Errors
  • Click View.
  • Please send a copy of all the text in the Log File Viewer.


To enable local crash dumps on Vista or later:
  • Create the following registry key:

    Code: Select all

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps

  • Create a string DumpFolder with the value set to a location to store the dumps, ie:

    Code: Select all

    C:\temp

  • Create a DWORD DumpCount with the value 10
  • Create a DWORD DumpType with the value 1

To disable local crash dumps:
  • Delete the following registry key:

    Code: Select all

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps

After Everything has crashed please send the Everything.dmp file in your C:\temp folder.

http://www.voidtools.com/privacy/

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