app hang in Windows 7, even as admin

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JimKaram
Posts: 3
Joined: Mon Nov 02, 2009 11:09 pm

app hang in Windows 7, even as admin

Post by JimKaram » Mon Nov 02, 2009 11:14 pm

I have full admin privileges. Further, I've set everything to "run as an administrator". The OS is Windows 7 Professional. Everything seems to install OK, but I get an app hang soon after it appears to start. Any ideas?

therube
Posts: 2330
Joined: Thu Sep 03, 2009 6:48 pm

Re: app hang in Windows 7, even as admin

Post by therube » Mon Nov 02, 2009 11:32 pm

What version of Everything?

Does Errorlog.txt (in the Everything install directory) show anything?

Run Everything in -debug mode & paste the results here.

JimKaram
Posts: 3
Joined: Mon Nov 02, 2009 11:09 pm

Re: app hang in Windows 7, even as admin

Post by JimKaram » Tue Nov 03, 2009 12:46 pm

I'm trying to run the latest version from your website, but I can't read "about" to be sure.

There is not any Errorlog.txt file in the Everything install directory.

I invoked everything with -debug, but no other file was generated into the install directory. Perhaps is it placed somewhere else? If so, under what filename?

Here's the pasted apphang information...
Problem Event Name: APPCRASH
Application Name: Everything.exe
Application Version: 1.2.1.371
Application Timestamp: 49b9b478
Fault Module Name: winsflt.dll
Fault Module Version: 6.2.42.0
Fault Module Timestamp: 4a8e93a0
Exception Code: c0000005
Exception Offset: 00046bc6
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

therube
Posts: 2330
Joined: Thu Sep 03, 2009 6:48 pm

Re: app hang in Windows 7, even as admin

Post by therube » Tue Nov 03, 2009 3:24 pm

This http://www.bleepingcomputer.com/forums/topic50268.html points to Charter Cable & Puresight content filtering software. Any of that apply to you.


PS: No "winsflt.dll" on my computer. I know that for sure, as I used Everything to search for it ;-).

JimKaram
Posts: 3
Joined: Mon Nov 02, 2009 11:09 pm

Re: app hang in Windows 7, even as admin

Post by JimKaram » Tue Nov 03, 2009 4:28 pm

Yep, that was the culprit. Puresight apparently furnishes the parental filter in the Computer Associates Internet Security Suite. I had it set for an "adult" user, but it apparently still tries to filter something. When I disabled it by running as a CA ISS administrator, then Everything works OK. Thanks for the guidance.

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